Christmas shipping dates
Please note all orders placed after 19th December will not be dispatched until 28th December 2019.
UK Signed For: 3 - 5 working days
UK Express Signed For: 1 - 3 working days
Next day: Available Monday- Friday if ordered before 3pm.
EU Tracked & Signed: 3 - 8 working days
Worldwide Signed: 3 - 15 working days
You shall receive your tracking number once your item is out for delivery. If you have not received this or are having trouble tracking your item please contact us. Please note a signature is required upon receipt on all deliveries.
Please kindly note Headbands/Crowns/Clips&Grips/Hairbands and Pierced jewellery cannot be refunded or exchanged for health and hygiene reasons.
Personalised goods can not be exchanged or refund therefore please ensure details are correct when ordering. Sale items are non-refundable.
If your item is faulty or damaged please contact us immediately so we can resolve the problem. Please note: customers are responsible for all return fees involved. Items must be returned within 14 days of receipt, returned in original packaging unopened and unmarked.
Please contact firstname.lastname@example.org if you require any assistance and a member of our team will get back to you within 48 hrs.
Terms & Conditions: Please note discount codes are for a limited time only. Promotional discount may be subject to specific products and or collections therefore may excluded certain items.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.